Frequently Asked Questions

Here's what customers ask us most. If your question isn't covered below, we're a message away.

What ages are your toys made for?

Every toy lists its recommended age range on the product page.

Are the paints safe if my child chews on them?

Yes. Every oil, wax and paint we use is non-toxic and rated safe for mouthing.

Do the toys come assembled?

Everything arrives ready to play — no tools, no bags of screws.

What's your return policy?

Return any unused toy in its original packaging within 30 days for a full refund.

How should I clean wooden toys?

Wipe them with a barely damp cloth and a drop of mild soap, then dry right away. Never soak them or run them through the dishwasher.

What's your shipping and delivery time?

In-stock toys leave our workshop within 1 to 2 business days, and you'll get a tracking number as soon as they ship.